What to do when a person dies abroad? A clear guide for the family

The death of a loved one is always a difficult and emotional moment. When it happens in another country, the family often faces additional stress, unfamiliar procedures, and numerous questions.

What to do when a person dies abroad? How to organize documentation, whom to contact, and how to initiate international transport of the deceased? Our team at Jasmin International can provide you with clear and concrete answers to all questions before anyone else. Therefore, it is best to contact the Jasmin International team immediately.

In this guide, we provide clear and proven steps that will help you understand the entire process and make the right decisions in the most difficult moments.

1. Death confirmation and contact with institutions

The first step is for the competent institution in the country where the person passed away to confirm the death.

Depending on the situation, this could be: a hospital, the police (if the death occurred outside a medical facility), a mortuary.

After that, a death certificate is issued, which serves as the basis for further procedures.

At this point, the family often does not know what to do next – and this is completely understandable. That is precisely why it is important to involve experts in international transportation of the deceased as soon as possible.

2. Contacting the embassy or consulate

The next step is to contact the embassy or consulate of the country of which the deceased was a citizen. The embassy can:

– provide information about the procedure

– assist in communication with local institutions

– advise the family on further steps

It is important to know that the embassy does not organize transport, but it can be an important support in administrative matters.

3. Engaging a Funeral Company for International Transport

The most important step in the whole process is choosing a professional company that will organize the repatriation of the deceased.

Why is this important?

International transport involves: different laws in multiple countries, special sanitary and technical conditions, complex documentation, and coordination with multiple institutions.

For this reason, it is advisable to hire a funeral company for international transport that has experience in these procedures. The company Jasmin International is specialized precisely in such situations and takes over the complete organization of transport, from picking up the body to arrival at the burial site.

4. Preparation of Documentation

For the transport of deceased persons from the EU and other countries, certain documentation is required.

It usually includes: death certificate, certificate of cause of death, sanitary transport document, confirmation of coffin sealing, and possibly embassy permits.

Each country has its specific requirements. For example:

Transport of deceased from Slovenia has a clearly defined procedure

Transport of deceased from Germany includes additional administrative steps

If the documentation is not complete, transport may be delayed.

A professional company takes over the collection and preparation of all documents, significantly easing the entire process for the family.

5. Transport Organization

When the documentation is ready, transport is organized.

There are two options:

– Land transport – the most common for European Union countries, fast, safe, and organized with special vehicles.

Air transport – used for longer distances or when it is necessary to speed up transport.

The choice depends on: distance, time, and the family’s wishes.

The company that organizes international transport of the deceased decides on the best option and manages the entire process.

6. How long does the repatriation of the deceased take

The transport time depends on the country and documentation. On average:

– EU countries: 1 to 3 days

– longer distances: 3 to 7 days

If the procedure is well organized, transport can be completed quickly and without complications.

7. Most common mistakes to avoid

Families in these situations often make mistakes due to a lack of information.

The most common ones are: trying to organize on their own, incomplete documentation, hiring an unregistered or inexperienced company, relying on unverified information. These mistakes can lead to delays and additional stress.

8. How does Jasmin International help families?

In moments when a family is going through the hardest times, it is most important to have a reliable partner.

The company Jasmin International provides a complete service:

– collection of the deceased from the hospital or morgue

– preparation of complete documentation

– communication with embassies and institutions

– organization of transport from all EU countries

– constant support for the family

We have special experience in organizing:

– transport of deceased from Slovenia

– transport of deceased to Germany

– transport from Austria, Italy, and other countries

Our goal is to ease the process for the family and ensure a dignified transport of the deceased person.

Conclusion

If you are wondering what to do when a person dies abroad, the most important things are:

1. obtain a death certificate

2. contact the embassy

3. hire a professional company

4. prepare the documentation

5. organize transportation

Although the process may seem complicated, with the right support it can be organized quickly and without additional stress. 

In such moments, the most important thing is to have someone who knows what they are doing and who will take responsibility for every step. 

If you need international transport of the deceased or repatriation of the deceased, the Jasmin International team is at your disposal 24 hours a day. 

In the most difficult moments, you can rely on experience, professionalism, and complete support.

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If you have any inquiry, comment or suggestion, please contact us!