Losing a loved one is one of the most difficult moments in life. When death occurs in another country, the pain and grief are often further complicated by administrative procedures, legal regulations, and the organization of international transport.
Families then find themselves under great emotional pressure and often make decisions in a hurry, without sufficient information. It is precisely because of this that mistakes occur, which can cause additional stress, delays, or unexpected costs.
In this text, we want to explain ‘the most common mistakes in international transport of the deceased’ and help families avoid them. Timely and correct information can greatly ease the entire process.
1. Attempting to arrange transport independently
One of the most common mistakes is when a family tries to independently organize the transport of a deceased person between countries.
International transport of the deceased involves:
– special medical and sanitary documentation
– permits from multiple government institutions
– properly prepared coffin and funeral transport equipment
– coordination with embassies, hospitals, and morgues
– compliance with the laws of the country from which the body is being transported and the country to which it is being transported
Without experience in this process, mistakes can easily occur that can ‘extend the transport by several days or even weeks.’ Therefore, it is always advisable to immediately contact the specialized international funeral company Jasmin International, which has experience in these procedures.
2. Unverified or incomplete information
In moments of family sorrow, people often seek information on the internet or from acquaintances who have had similar experiences.
However, legal procedures differ from country to country, and often change as well.
For example, for international transport of the deceased, the following may be required:
– international death certificate
– certificate of cause of death
– sanitary transport permit
– certificate of hermetically sealed coffin
– documents from the embassy or consulate
If even one document is missing, the transport can be stopped at the border or airport.
3. Hiring an inexperienced or unregistered company
Another common mistake is choosing a company that does not have enough experience in international transport. Not all funeral companies are specialized in cross-border transport. Without proper logistics and international contacts, problems can arise such as:
– delays in collecting the body
– complications with customs or border police
– additional administrative costs
– poor communication with the family
In such sensitive situations, the family needs a ‘partner who knows the procedure at every step’.
4. Insufficient communication with institutions
Multiple institutions participate in international transport:
– hospitals
– morgues
– local authorities
– embassies and consulates
– airport or border services
If communication between these institutions is not well coordinated, transport can be significantly slowed down. The funeral company Jasmin International has a developed network of contacts and knows exactly which institution to contact and when.
5. Focusing only on price, not on the quality of service
In moments of grief, families often try to find the cheapest option. However, in international transport of the deceased, the lowest price often also means higher risk.
Transport includes:
– special vehicles or air transport
– professional preparation of the body
– administrative procedures in multiple countries
– logistics and coordination of multiple services
When the process is poorly organized, the family may face additional costs or unforeseen complications. Jasmin International provides its clients with a detailed, “item by item” offer that clearly states what is included in the price and what is not (e.g., funeral costs at the destination are usually additional expenses).
How does a professional company facilitate the entire process?
When international transport is organized by a specialized company, the family receives ‘complete support at every step’:
– picking up the deceased person from the hospital or mortuary
– preparing all the necessary documentation
– communication with embassies and institutions
– organization of land or air transport
– constant updates to the family on every step of the process
The most important thing is that the family in those moments ”does not have to worry about procedures,” but can focus on mourning and a dignified farewell to the loved one.
The funeral company Jasmin International assigns the client an experienced officer who will be the contact person from the beginning to the end of the repatriation process.
Why do families choose Jasmin International?
Jasmin International has been organizing international transport of the deceased between Slovenia, European Union countries, and other parts of the world for many years.
Our team understands that behind every transport there is a family going through an extremely difficult time. That is why our approach is not only professional but also humane.
We provide families with:
– complete organization of international transport
– experienced staff familiar with international procedures
– fast communication and continuous support for the family
– dignified and safe transport of the deceased person
In the most difficult moments, families can be assured that their loved one will be transported with respect, professionalism, and care.
When you need help!
If death occurs abroad or it is necessary to organize the international transport of a deceased person, the most important thing is to immediately contact experts who have experience in this process.
The Jasmin International team is at your disposal to take over the complete organization and help you have a reliable partner you can rely on in difficult times.
Because in moments when it is hardest for the family, the most important thing is to have someone who knows how to help.

